Introduction

Welcome to Rightwaay Mobility Pvt Ltd. Your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, booking platform, and customer support.

By using our services, you acknowledge and agree to this Privacy Policy, in compliance with applicable data protection laws, including the Digital Personal Data Protection Act (DPDPA) in India and relevant international privacy standards.

Information We Collect

When you engage with Rightwaay Mobility, we may collect the following information:

• ✅ Personal Details: Name, phone number, email address, company name.
• ✅ Ride Information: Pickup/drop-off locations, ride preferences, special requests.
• ✅ Payment Details (if applicable): Secure payment processing for ride bookings, invoicing, and subscriptions.
• ✅ Usage Data: Website interactions, page visits, ad engagement, and browsing behavior.

All data collected is used to enhance customer experience and service reliability.

How We Use Your Information

• ✔ Process and confirm ride bookings & corporate travel requests.
• ✔ Provide customer support & personalized service recommendations.
• ✔ Send updates about promotions, discounts, or service enhancements (you can opt-out anytime).
• ✔ Improve website performance, security, and fraud prevention.
• ✔ Ensure compliance with government and regulatory requirements.

Data Protection & Third-Party Sharing

🔒 Your Privacy is Our Priority!

• 🚫 We NEVER sell or share your personal data for marketing purposes.
• ✅ Data is stored using secure encryption and industry-standard security protocols.
• ✅ We only share necessary data with trusted partners, such as:
• ✔ Payment Processors (e.g., Razorpay, Stripe) for secure transactions.
• ✔ Ride Operators & Logistics Partners for seamless service.
• ✔ Analytics & Security Providers for website optimization and fraud prevention.

We ensure all third parties follow strict data confidentiality agreements.

Your Rights & Choices

• ✔ Request access to see what data we hold about you.
• ✔ Update or correct your personal information.
• ✔ Request deletion of your data if not required for legal or operational purposes.
• ✔ Opt out of marketing communications anytime by clicking "unsubscribe" in emails or contacting us.

To exercise these rights, email us at info@rightwaay.in.

Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to improve user experience and provide relevant ads.

• 📝 Site usage analytics (Google Analytics, Facebook Pixel, etc.)
• 📌 Ad performance & user interactions
• 📌 Device & browser preferences

Contact Us

📧 Email: info@rightwaay.in

📍 Address: No. 10, TNHB Main Road, Sholinganallur, Chennai, 600119